WELCOME TO PIRBADET

Q&A

Why isn’t it allowed to use normal clothing inside the bathing facility?

There are many reasons for this:

Hygienic reasons: everyone who wants to bathe must shower first, so that all guests have a clean and hygienic bathing experience.

The comfort of other guests: it does not feel comfortable for those who bathe that some have their clothes on and watch them.

Safety: all under the age of 10 must be accompanied by a bathing adult to keep the child under surveillance, play with it and follow up in case anything happens.

The comfort of individuals: inside the bathing facility, the temperature is 29.5 degrees C and the relative humidity is 60%. If you use normal clothes in the bathing facility, you will soon begin to sweat and if you go out into the cold, you will easily catch a cold/become sick.

What do I do when I want to bring my baby to Pirbadet?

Babies love to be here, but it is important that you as parents plan well. A visit will often last for 3 hours, so you must remember to bring food and drink on a plastic bottle (may be heated in the café), towels, nappies and more. It is allowed to bring your pram into the bathing facility, and we recommend you to do that provided you use bags to cover the wheels. Babies should weigh at least 4 kilos before they begin to bathe, and should not stay in the water for more than 30 minutes at a time.

Swimming lessons for children, youngsters and adults – do you offer such lessons?

Trondheim Svømme- og livredningsklubb organizes swimming lessons and diving courses for both adults and children. Read more here.

Why do I have to bathe together with my child – don’t you have life guards/bath attendants?

You must bathe together with you child until it is 10 years of age and swims on its own. This is just for the child’s safety. We do not have life guards, but bath attendants – that means that all bathe at their own risk! We don’t have the opportunity to watch all, all of the time (in that case, we would have had to have one bath attendant per guest), but we have full focus on safety and service, and work preventively. That means that if we see a child that is alone in the bathing facility, you as a parent will be made aware that you must be attentive all the times. If, however, anything should occur, we will assist in all manners.

Why is the age limit between children and youngsters set at 10 years of age?

The age limit for bathing without being accompanied by an adult is 10 years, because of safety. In order to make it easier for our guests, we have also made a division of the rate at 10 years.

Do you sell swimwear?

Yes! We have a bathing shop that sells swimwear in all sizes, goggles, bathing equipment and more.

Can I bring my own air mattress in Pirbadet?

Yes, please do.

Do you sell bathing nappies?

Yes, we do! And if you buy access for your baby, you will have a bathing nappy into the bargain.

Do you have a café?

Yes, we do. It is situated on the first floor and you may use the café both from the inside of the bathing facility (wearing swimwear and having a ticket) or you can sit in the dry part (carrying normal clothing and you do not have to buy a ticket).

Don’t you have healthier alternatives at Jafs?

Yes, we definitely do. For example, there is a salad bar where you can pick and mix your salad to you taste. We have also other healthy alternatives – read more here.

Why is it so expensive to use the bathing facility?

In our opinion, it is not particularly expensive to use the bathing facility. Remember, when you buy a ticket, you can bathe as long as you want to (inside of our openings hours). In addition, we have several discount schemes that makes it more reasonable. For example, it is more reasonable to bathe on all weekdays than during the weekends, festive holidays and holidays. We offer tickets with family discount for a minimum of 1 adult and 1 child/youngster/baby: NOK 15 discount per ticket. To buy various cards, such as annual ticket, ticket cards paid in advance etc. will always be sensible as you get very good prices – and remember: ticket cards bought in advance are not personal.

Am I allowed to bring my own food into the bathing facility?

Yes, definitely. You may sit by one of our tables on the ground floor and enjoy your own food. We appreciate that you clear up afterwards and that you do not leave your things, so that there will be room for the next person.

How long does Pirbadet keep lost property?

We take care of most of what is found, and keep it for 2 weeks. Things that are not taken care of are for example, shampoo, hair conditioner and soap. Valuables such as watches, jewelry and similar are left to the police at regular intervals. Pirbadet assumes no liability for valuables that is left behind.

I have forgotten some items at Pirbadet, what do I do now?

People forget a lot of things every day and therefore, we are not able to confirm what has been found. You will have to come by during our opening hours se look through what has been left in the hope to find what is yours. Everything we find, or that is handed in is kept in a locked room, so that your found belongings are safe! Do not wait too long to check because we keep lost property max 2 weeks.

Where may I park?

You may park at marked parking spaces with Trondheim Parkering – for example by Rema 1000. Remember to get a ticket either in the vending machine or via their app. You may also park in Trondheim Parkering’s parking house under Pirbadet and remember to get a ticket. You may, however, not park just outside of Pirbadet. In that case you risk to be fined as it is not allowed to park there!

Why do you use so much chlorine?

There is not much chlorine in the pools, but some may react more strongly than others, especially with red eyes. It is not always the chlorine that makes your eyes sore, it may also be caused by small variations of the ph value. We always keep within the ph limits that are allowed and the same goes for the chlorine values. In the sports pool, there is actually 1/3 seawater and therefore not the same chlorine content as in a clean freshwater pool. The hotter the pool is, the more disinfection agents (chlorine) has to be used in the pools.

Why do you use chlorine in the pools?

The pool water must be disinfected by means of disinfection agents, in this case chlorine, which is the agent that is most commonly used. The chlorine, will have a long-lasting disinfectant effect both at the inlet and the outlet of the pool. There are sensors that continuously monitor the water’s requirement for disinfection agents. The more that shower/wash well before they jump into the pools, the less the requirement for chlorine.

How often do you test the water?

We have continuous monitoring of the water values. In case of deviation from these, an alarm is triggered in the technical room. In addition, manual water samples are collected from all three systems three times per day. Once per month, the water is analysed by Næringsmiddelkontrollen (the food control agency).